FinFisher/E0AD6E22
Inhaltsverzeichnis
E0AD6E22
Licenses
| LicenseID | MachineUID | SoftwareUID | SoftwareName | VersionMajor | NotBefore | ValidityStart | NotAfter | ValidityEnd | InstallationDate | LicenseFile | LicenseContents | Status | CustomerID | ProductID | Deleted | UserID | DataEntryDate | LastUpdated |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 122 | E2:F0:C6:E3:9D:F8:F8:50 | 00:1B:00:0A | FinFly-Web | 2 | 1296259200 | 2011-01-29 00:00:00 | 1327968000 | 2012-01-31 00:00:00 | 2011-02-01 13:01:43 | License.txt | MACHINE UID
E2:F0:C6:E3:9D:F8:F8:50 CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1B:00:0A SOFTWARE NAME FinFly-Web VERSION MAJOR 2 NOT BEFORE 1296259200 NOT AFTER 1327968000 DEMO 0 |
Expired | 15 | 13 | 1 | 5 | 2011-02-01 13:01:43 | 2012-03-29 18:08:37 |
| 123 | FA:B2:FA:7E:6C:B0:66:FD | 00:1A:00:0A | FinFly-Lite | 2 | 1296172800 | 2011-01-28 00:00:00 | 1327881600 | 2012-01-30 00:00:00 | 2011-02-01 13:02:55 | License.txt | MACHINE UID
FA:B2:FA:7E:6C:B0:66:FD CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1A:00:0A SOFTWARE NAME FinFly-Lite VERSION MAJOR 2 NOT BEFORE 1296172800 NOT AFTER 1327881600 DEMO 0 |
Expired | 15 | 2 | 1 | 5 | 2011-02-01 13:02:55 | 2012-03-29 18:08:56 |
| 153 | 65:8D:DE:78:38:5E:5C:50 | 00:1C:00:0A | FinUSB | 3 | 1299456000 | 2011-03-07 01:00:00 | 1331251200 | 2012-03-09 01:00:00 | 2011-03-09 15:05:18 | License.txt | MACHINE UID
65:8D:DE:78:38:5E:5C:50 CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1C:00:0A SOFTWARE NAME FinUSB VERSION MAJOR 3 NOT BEFORE 1299456000 NOT AFTER 1331251200 DEMO 0 |
Expired | 15 | 3 | 1 | 5 | 2011-03-09 15:05:18 | 2012-03-29 18:08:53 |
| 154 | 56:4B:75:12:32:52:90:06 | 00:1D:00:0A | FinFireWire | 2 | 1299456000 | 2011-03-07 01:00:00 | 1331251200 | 2012-03-09 01:00:00 | 2011-03-09 15:15:34 | License.txt | MACHINE UID
56:4B:75:12:32:52:90:06 CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1D:00:0A SOFTWARE NAME FinFireWire VERSION MAJOR 2 NOT BEFORE 1299456000 NOT AFTER 1331251200 DEMO 0 |
Expired | 15 | 12 | 1 | 5 | 2011-03-09 15:15:34 | 2012-03-29 18:08:50 |
| 155 | 56:4B:75:12:32:52:90:06 | 00:1D:00:0A | FinFireWire | 2 | 1299456000 | 2011-03-07 01:00:00 | 1331251200 | 2012-03-09 01:00:00 | 2011-03-09 15:15:48 | License.txt | MACHINE UID
56:4B:75:12:32:52:90:06 CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1D:00:0A SOFTWARE NAME FinFireWire VERSION MAJOR 2 NOT BEFORE 1299456000 NOT AFTER 1331251200 DEMO 0 |
Activated | 15 | 5 | 1 | 5 | 2011-03-09 15:15:48 | 2012-01-04 14:48:45 |
| 169 | 38:E5:33:A7:0A:22:0E:2B | 00:1E:00:0A | FinSpyV2 | 3 | 1264896000 | 2010-01-31 01:00:00 | 1321315200 | 2011-11-15 01:00:00 | 2011-03-16 15:26:53 | License.txt | MACHINE UID
38:E5:33:A7:0A:22:0E:2B CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 2 TARGETS MAX NUMBER 50 VERSION MAJOR 3 NOT BEFORE 1264896000 NOT AFTER 1321315200 DEMO 0 |
Activated | 15 | 1 | 1 | 5 | 2011-03-16 15:26:53 | 2011-11-08 13:19:38 |
| 170 | 38:E5:33:A7:0A:22:0E:2B | 00:1E:00:0A | FinSpyV2 | 3 | 1264896000 | 2010-01-31 01:00:00 | 1321315200 | 2011-11-15 01:00:00 | 2011-03-16 15:27:40 | License.txt | MACHINE UID
38:E5:33:A7:0A:22:0E:2B CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 2 TARGETS MAX NUMBER 50 VERSION MAJOR 3 NOT BEFORE 1264896000 NOT AFTER 1321315200 DEMO 0 |
Activated | 15 | 16 | 1 | 5 | 2011-03-16 15:27:40 | 2011-11-08 13:19:44 |
| 253 | A5:1E:D6:FD:7C:C1:65:35 | 00:2A:00:0A | FinIntrusion-Kit | 4 | 1299456000 | 2011-03-07 01:00:00 | 1331251200 | 2012-03-09 01:00:00 | 2011-10-20 13:31:53 | License.txt | MACHINE UID
A5:1E:D6:FD:7C:C1:65:35 CUSTOMER UID E0AD6E22 SOFTWARE UID 00:2A:00:0A SOFTWARE NAME FinIntrusion-Kit VERSION MAJOR 4 NOT BEFORE 1299456000 NOT AFTER 1331251200 DEMO 0 |
Expired | 15 | 5 | 1 | 5 | 2011-10-20 13:31:53 | 2012-03-29 18:08:47 |
| 266 | 38:E5:33:A7:0A:22:0E:2B | 00:1E:00:0A | FinSpyV2 | 3 | 1264896000 | 2010-01-31 01:00:00 | 1325376000 | 2012-01-01 01:00:00 | 2011-11-08 14:18:38 | License.txt | MACHINE UID
38:E5:33:A7:0A:22:0E:2B CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 2 TARGETS MAX NUMBER 50 VERSION MAJOR 3 NOT BEFORE 1264896000 NOT AFTER 1325376000 DEMO 0 |
Activated | 15 | 1 | 1 | 5 | 2011-11-08 14:18:38 | 2011-12-06 17:14:03 |
| 267 | 38:E5:33:A7:0A:22:0E:2B | 00:1E:00:0A | FinSpyV2 | 3 | 1264896000 | 2010-01-31 01:00:00 | 1325376000 | 2012-01-01 01:00:00 | 2011-11-08 14:19:19 | License.txt | MACHINE UID
38:E5:33:A7:0A:22:0E:2B CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 2 TARGETS MAX NUMBER 50 VERSION MAJOR 3 NOT BEFORE 1264896000 NOT AFTER 1325376000 DEMO 0 |
Activated | 15 | 16 | 1 | 5 | 2011-11-08 14:19:19 | 2011-12-06 17:14:26 |
| 276 | 38:E5:33:A7:0A:22:0E:2B | 00:1E:00:0A | FinSpyV2 | 3 | 1264896000 | 2010-01-31 01:00:00 | 1326585600 | 2012-01-15 01:00:00 | 2011-12-06 18:09:50 | License.txt | MACHINE UID
38:E5:33:A7:0A:22:0E:2B CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 2 TARGETS MAX NUMBER 50 VERSION MAJOR 3 NOT BEFORE 1264896000 NOT AFTER 1326585600 DEMO 0 |
Expired | 15 | 1 | 1 | 5 | 2011-12-06 18:09:50 | 2012-03-29 18:08:43 |
| 277 | 38:E5:33:A7:0A:22:0E:2B | 00:1E:00:0A | FinSpyV2 | 3 | 1264896000 | 2010-01-31 01:00:00 | 1326585600 | 2012-01-15 01:00:00 | 2011-12-06 18:10:41 | License.txt | MACHINE UID
38:E5:33:A7:0A:22:0E:2B CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 2 TARGETS MAX NUMBER 50 VERSION MAJOR 3 NOT BEFORE 1264896000 NOT AFTER 1326585600 DEMO 0 |
Activated | 15 | 1 | 1 | 5 | 2011-12-06 18:10:41 | 2011-12-06 17:14:38 |
| 278 | 38:E5:33:A7:0A:22:0E:2B | 00:1E:00:0A | FinSpyV2 | 3 | 1264896000 | 2010-01-31 01:00:00 | 1326585600 | 2012-01-15 01:00:00 | 2011-12-06 18:12:55 | License.txt | MACHINE UID
38:E5:33:A7:0A:22:0E:2B CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 2 TARGETS MAX NUMBER 50 VERSION MAJOR 3 NOT BEFORE 1264896000 NOT AFTER 1326585600 DEMO 0 |
Expired | 15 | 16 | 1 | 5 | 2011-12-06 18:12:55 | 2012-03-29 18:09:00 |
| 349 | 65:8D:DE:78:38:5E:5C:50 | 00:1C:00:0A | FinUSB | 3 | 1299456000 | 2011-03-07 01:00:00 | 1359590400 | 2013-01-31 01:00:00 | 2012-03-29 20:05:29 | License.txt | MACHINE UID
65:8D:DE:78:38:5E:5C:50 CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1C:00:0A SOFTWARE NAME FinUSB VERSION MAJOR 3 NOT BEFORE 1299456000 NOT AFTER 1359590400 DEMO 0 |
Expired | 15 | 3 | 1 | 5 | 2012-03-29 20:05:29 | 2013-02-18 14:23:29 |
| 350 | 59:58:C7:47:41:AA:B9:8A | 00:1E:00:0A | FinSpyV2 | 4 | 1264896000 | 2010-01-31 01:00:00 | 1359590400 | 2013-01-31 01:00:00 | 2012-03-29 20:05:54 | License.txt | MACHINE UID
59:58:C7:47:41:AA:B9:8A CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 2 TARGETS MAX NUMBER 50 NOT BEFORE 1264896000 NOT AFTER 1359590400 MOBILE NOT BEFORE 0 MOBILE NOT AFTER 0 MOBILE TARGETS MAX NUMBER 0 VERSION MAJOR 4 DEMO 0 |
Expired | 15 | 1 | 1 | 5 | 2012-03-29 20:05:54 | 2013-02-18 14:23:25 |
| 351 | 59:58:C7:47:41:AA:B9:8A | 00:1E:00:0A | FinSpyV2 | 4 | 1264896000 | 2010-01-31 01:00:00 | 1359590400 | 2013-01-31 01:00:00 | 2012-03-29 20:06:06 | License.txt | MACHINE UID
59:58:C7:47:41:AA:B9:8A CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 2 TARGETS MAX NUMBER 50 NOT BEFORE 1264896000 NOT AFTER 1359590400 MOBILE NOT BEFORE 0 MOBILE NOT AFTER 0 MOBILE TARGETS MAX NUMBER 0 VERSION MAJOR 4 DEMO 0 |
Expired | 15 | 1 | 1 | 5 | 2012-03-29 20:06:06 | 2013-02-18 14:23:15 |
| 352 | 59:58:C7:47:41:AA:B9:8A | 00:1E:00:0A | FinSpyV2 | 4 | 1264896000 | 2010-01-31 01:00:00 | 1359590400 | 2013-01-31 01:00:00 | 2012-03-29 20:06:19 | License.txt | MACHINE UID
59:58:C7:47:41:AA:B9:8A CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 2 TARGETS MAX NUMBER 50 NOT BEFORE 1264896000 NOT AFTER 1359590400 MOBILE NOT BEFORE 0 MOBILE NOT AFTER 0 MOBILE TARGETS MAX NUMBER 0 VERSION MAJOR 4 DEMO 0 |
Expired | 15 | 16 | 1 | 5 | 2012-03-29 20:06:19 | 2013-02-18 14:23:11 |
| 353 | A5:1E:D6:FD:7C:C1:65:35 | 00:1A:00:0A | FinFly-LAN | 4 | 1296172800 | 2011-01-28 01:00:00 | 1359590400 | 2013-01-31 01:00:00 | 2012-03-29 20:06:43 | License.txt | MACHINE UID
A5:1E:D6:FD:7C:C1:65:35 CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1A:00:0A SOFTWARE NAME FinFly-LAN VERSION MAJOR 4 NOT BEFORE 1296172800 NOT AFTER 1359590400 DEMO 0 |
Expired | 15 | 2 | 1 | 5 | 2012-03-29 20:06:43 | 2013-02-18 14:23:07 |
| 354 | 56:4B:75:12:32:52:90:06 | 00:1D:00:0A | FinFireWire | 2 | 1299456000 | 2011-03-07 01:00:00 | 1359590400 | 2013-01-31 01:00:00 | 2012-03-29 20:07:13 | License.txt | MACHINE UID
56:4B:75:12:32:52:90:06 CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1D:00:0A SOFTWARE NAME FinFireWire VERSION MAJOR 2 NOT BEFORE 1299456000 NOT AFTER 1359590400 DEMO 0 |
Expired | 15 | 12 | 1 | 5 | 2012-03-29 20:07:13 | 2013-02-18 14:23:04 |
| 355 | A5:1E:D6:FD:7C:C1:65:35 | 00:2A:00:0A | FinIntrusion-Kit | 4 | 1299456000 | 2011-03-07 01:00:00 | 1359590400 | 2013-01-31 01:00:00 | 2012-03-29 20:07:42 | License.txt | MACHINE UID
A5:1E:D6:FD:7C:C1:65:35 CUSTOMER UID E0AD6E22 SOFTWARE UID 00:2A:00:0A SOFTWARE NAME FinIntrusion-Kit VERSION MAJOR 4 NOT BEFORE 1299456000 NOT AFTER 1359590400 DEMO 0 |
Expired | 15 | 5 | 1 | 5 | 2012-03-29 20:07:42 | 2013-02-18 14:23:01 |
| 356 | E2:F0:C6:E3:9D:F8:F8:50 | 00:1B:00:0A | FinFly-Web | 2 | 1296259200 | 2011-01-29 01:00:00 | 1359590400 | 2013-01-31 01:00:00 | 2012-03-29 20:08:04 | License.txt | MACHINE UID
E2:F0:C6:E3:9D:F8:F8:50 CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1B:00:0A SOFTWARE NAME FinFly-Web VERSION MAJOR 2 NOT BEFORE 1296259200 NOT AFTER 1359590400 DEMO 0 |
Expired | 15 | 13 | 1 | 5 | 2012-03-29 20:08:04 | 2013-02-18 14:22:58 |
| 498 | E2:F0:C6:E3:9D:F8:F8:50 | 00:1B:00:0A | FinFly-Web | 2 | 1296259200 | 2011-01-29 01:00:00 | 1364688000 | 2013-03-31 01:00:00 | 2013-02-18 15:20:36 | License.txt | MACHINE UID
E2:F0:C6:E3:9D:F8:F8:50 CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1B:00:0A SOFTWARE NAME FinFly-Web VERSION MAJOR 2 NOT BEFORE 1296259200 NOT AFTER 1364688000 DEMO 0 |
Expired | 15 | 13 | 1 | 5 | 2013-02-18 15:20:36 | 2013-05-08 12:47:25 |
| 499 | E2:F0:C6:E3:9D:F8:F8:50 | 00:1B:00:0A | FinFly-Web | 2 | 1296259200 | 2011-01-29 01:00:00 | 1364688000 | 2013-03-31 01:00:00 | 2013-02-18 15:20:50 | License.txt | MACHINE UID
E2:F0:C6:E3:9D:F8:F8:50 CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1B:00:0A SOFTWARE NAME FinFly-Web VERSION MAJOR 2 NOT BEFORE 1296259200 NOT AFTER 1364688000 DEMO 0 |
Expired | 15 | 5 | 1 | 5 | 2013-02-18 15:20:50 | 2013-05-08 12:47:20 |
| 500 | E2:F0:C6:E3:9D:F8:F8:50 | 00:1B:00:0A | FinFly-Web | 2 | 1296259200 | 2011-01-29 01:00:00 | 1364688000 | 2013-03-31 01:00:00 | 2013-02-18 15:21:28 | License.txt | MACHINE UID
E2:F0:C6:E3:9D:F8:F8:50 CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1B:00:0A SOFTWARE NAME FinFly-Web VERSION MAJOR 2 NOT BEFORE 1296259200 NOT AFTER 1364688000 DEMO 0 |
Expired | 15 | 12 | 1 | 5 | 2013-02-18 15:21:28 | 2013-05-08 12:47:17 |
| 501 | E2:F0:C6:E3:9D:F8:F8:50 | 00:1B:00:0A | FinFly-Web | 2 | 1296259200 | 2011-01-29 01:00:00 | 1364688000 | 2013-03-31 01:00:00 | 2013-02-18 15:21:42 | License.txt | MACHINE UID
E2:F0:C6:E3:9D:F8:F8:50 CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1B:00:0A SOFTWARE NAME FinFly-Web VERSION MAJOR 2 NOT BEFORE 1296259200 NOT AFTER 1364688000 DEMO 0 |
Expired | 15 | 2 | 1 | 5 | 2013-02-18 15:21:42 | 2013-05-08 12:47:14 |
| 502 | E2:F0:C6:E3:9D:F8:F8:50 | 00:1B:00:0A | FinFly-Web | 2 | 1296259200 | 2011-01-29 01:00:00 | 1364688000 | 2013-03-31 01:00:00 | 2013-02-18 15:22:00 | License.txt | MACHINE UID
E2:F0:C6:E3:9D:F8:F8:50 CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1B:00:0A SOFTWARE NAME FinFly-Web VERSION MAJOR 2 NOT BEFORE 1296259200 NOT AFTER 1364688000 DEMO 0 |
Expired | 15 | 1 | 1 | 5 | 2013-02-18 15:22:00 | 2013-05-08 12:47:11 |
| 503 | E2:F0:C6:E3:9D:F8:F8:50 | 00:1B:00:0A | FinFly-Web | 2 | 1296259200 | 2011-01-29 01:00:00 | 1364688000 | 2013-03-31 01:00:00 | 2013-02-18 15:22:13 | License.txt | MACHINE UID
E2:F0:C6:E3:9D:F8:F8:50 CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1B:00:0A SOFTWARE NAME FinFly-Web VERSION MAJOR 2 NOT BEFORE 1296259200 NOT AFTER 1364688000 DEMO 0 |
Expired | 15 | 1 | 1 | 5 | 2013-02-18 15:22:13 | 2013-05-08 12:47:08 |
| 504 | E2:F0:C6:E3:9D:F8:F8:50 | 00:1B:00:0A | FinFly-Web | 2 | 1296259200 | 2011-01-29 01:00:00 | 1364688000 | 2013-03-31 01:00:00 | 2013-02-18 15:22:35 | License.txt | MACHINE UID
E2:F0:C6:E3:9D:F8:F8:50 CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1B:00:0A SOFTWARE NAME FinFly-Web VERSION MAJOR 2 NOT BEFORE 1296259200 NOT AFTER 1364688000 DEMO 0 |
Expired | 15 | 3 | 1 | 5 | 2013-02-18 15:22:35 | 2013-05-08 12:47:05 |
| 505 | DA:82:33:9B:FD:50:78:42 | 00:1E:00:0A | FinSpyV2 | 4 | 1359244800 | 2013-01-27 01:00:00 | 1383177600 | 2013-10-31 01:00:00 | 2013-02-18 15:23:59 | License.txt | MACHINE UID
DA:82:33:9B:FD:50:78:42 CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 1 TARGETS MAX NUMBER 0 NOT BEFORE 1359244800 NOT AFTER 1383177600 MOBILE NOT BEFORE 1359244800 MOBILE NOT AFTER 1383177600 MOBILE TARGETS MAX NUMBER 15 VERSION MAJOR 4 DEMO 0 |
Expired | 15 | 14 | 1 | 5 | 2013-02-18 15:23:59 | 2013-12-12 17:44:23 |
| 586 | E2:F0:C6:E3:9D:F8:F8:50 | 00:1B:00:0A | FinFly-Web | 2 | 1296259200 | 2011-01-29 01:00:00 | 1375228800 | 2013-07-31 02:00:00 | 2013-05-08 14:43:20 | License.txt | MACHINE UID
E2:F0:C6:E3:9D:F8:F8:50 CUSTOMER UID E0AD6E22 SOFTWARE UID 00:1B:00:0A SOFTWARE NAME FinFly-Web VERSION MAJOR 2 NOT BEFORE 1296259200 NOT AFTER 1375228800 DEMO 0 |
Expired | 15 | 13 | 0 | 5 | 2013-05-08 14:43:20 | 2013-09-03 09:17:01 |
Support-Requests
062CD9AA
TrackingID: "062CD9AA"
Summary: "Speed test fails after PC is infected"
Description: "When user runs speed test from infected PC - arp poision - upload test fails, while download test is ok.\r\nWhen uninfected, upload test ok again."
ProductID: 2
TypeID: 2
FileName: "062CD9AA.png"
StatusNotification: 1
SupportComments: ""
StatusID: 2
CustomerID: 15
Language: "en"
CreationDate: "2012-07-19 14:20:52"
LastUpdated: "2012-08-22 15:18:07"
096E80EA
TrackingID: "096E80EA"
Summary: "FinSpy_Master and FinSpy_Proxynot can not start"
Description: "Hi every body, \r\nplease help us. After installing the 4.01 update to the Offline Master can not start FinSpy_Master proces and FinSpy_Master proces. I installed the same package on the online master where everything works just fine.\r\nWhat logs do you need?"
ProductID: 1
TypeID: 1
FileName: "096E80EA"
StatusNotification: 1
SupportComments: "The problem has been solved through a Skype session, with on of your engineers."
StatusID: 4
CustomerID: 15
Language: "en"
CreationDate: "2012-04-02 17:15:05"
LastUpdated: "2012-04-05 09:54:37"
396BC639
TrackingID: "396BC639"
Summary: "Relay for windows not provided anymore"
Description: "Relay for windows not provided anymore."
ProductID: 1
TypeID: 1
FileName: "396BC639"
StatusNotification: 1
SupportComments: "After consultation is the Windows relay not required anymore, therefore we will close the ticket"
StatusID: 4
CustomerID: 15
Language: "en"
CreationDate: "2012-10-05 16:34:16"
LastUpdated: "2012-10-15 15:31:34"
56CCC776
TrackingID: "56CCC776"
Summary: "Exported data should contain html meta file "
Description: "Exported data should contain html meta file / web page with reference to exported files / as its used in FinUSB."
ProductID: 1
TypeID: 4
FileName: "56CCC776"
StatusNotification: 1
SupportComments: "Dear Customer,
the feature has been added in version 3.0.
A suitable mail has been sent.
Sincerely yours,
FinFisher Customer Support"
StatusID: 4
CustomerID: 15
Language: "en"
CreationDate: "2010-11-16 10:00:36"
LastUpdated: "2011-07-08 15:48:15"
6EF15A4A
TrackingID: "6EF15A4A"
Summary: "Keylogger doesnt catch Fn keys"
Description: "Keylogger doesnt catch Fn keys. So its not possible to catch charakters typed with help of combination Fn / Alt / Number from numeric keyboard."
ProductID: 1
TypeID: 2
FileName: "6EF15A4A"
StatusNotification: 1
SupportComments: "A corresponding mail has been sent."
StatusID: 2
CustomerID: 15
Language: "en"
CreationDate: "2010-11-16 09:57:06"
LastUpdated: "2010-12-01 11:56:13"
8FBECCD2
TrackingID: "8FBECCD2"
Summary: "64bit OS support"
Description: "Dear support, can you please inform, when version of FireWire with 64bit OS support will be available? In roadmap, Q1 was announced.\r\nCustomer have urgent case.\r\nThanks and best regards\r\nRostislav Psota" ProductID: 12
TypeID: 3
FileName: "8FBECCD2"
StatusNotification: 1
SupportComments: "64 Bit system are full supported in the meanwhile. A suitable mail has been sent."
StatusID: 4
CustomerID: 15
Language: "en"
CreationDate: "2011-06-02 08:20:01"
LastUpdated: "2012-04-05 10:00:26"
9691107D
TrackingID: "9691107D"
Summary: "Keylogger export"
Description: "In stabdard agent GUI, in module keylogger, normal and special characters are presented in different way different font , so its easy to evaluate. This distinguishing is not in exported data Evidence protection export with html metadata , normal and special characters are written in the same way so evaluating is difficult. "
ProductID: 1
TypeID: 4
FileName: "9691107D"
StatusNotification: 1
SupportComments: ""
StatusID: 2
CustomerID: 15
Language: "en"
CreationDate: "2012-10-08 10:23:57"
LastUpdated: "2012-10-08 13:03:47"
A94823E3
TrackingID: "A94823E3"
Summary: "Remote master ethernet"
Description: "The remote master laptop is delivered with PCMCIA ethernet card. Very often it happens, that ethernet connection is lost and the card must be pulled out and inserted back to get LAN connection working again."
ProductID: 1
TypeID: 2
FileName: "A94823E3"
StatusNotification: 1
SupportComments: ""
StatusID: 2
CustomerID: 15
Language: "en"
CreationDate: "2012-10-08 10:31:20"
LastUpdated: "2012-10-08 13:04:03"
BE17B45C
TrackingID: "BE17B45C"
Summary: "Save configuration button not active."
Description: "When configuration in imported to remote master, or new module is added, its not possible to save it and thus propagate to tatget, until something is changed in configuration window. \r\n\r\nBest regards\r\nRostislav Psota"
ProductID: 1
TypeID: 3
FileName: "BE17B45C.rtf"
StatusNotification: 1
SupportComments: "A suitable mail has been sent"
StatusID: 4
CustomerID: 15
Language: "en"
CreationDate: "2011-04-27 15:32:59"
LastUpdated: "2011-06-01 12:45:26"
EB8874C8
TrackingID: "EB8874C8"
Summary: "Trojan does not communicate with online master."
Description: "Customer is using configuration offline/remote master. They generate trojan and analyze data at offline master, remote master communicates with trojan. Now in V4.11 they generated trojan at offline master, made infection, but trojan doesnt communicate with remote master.\r\n\r\nTo make a test, they generated trojan at remote master - then everything is ok.\r\n\r\nIt seems, that trojan communication keys, which were synchronized before, changed after upgrade.\r\n\r\nIs it possible it happened? Shall we copy again communication keys from ./finspy_master/data/certs from offline to remote master? Or is something different in new version?\r\n\r\nBest regards\r\nRostislav Psota"
ProductID: 1
TypeID: 3
FileName: "EB8874C8"
StatusNotification: 1
SupportComments: "A suitable bug fix were provided."
StatusID: 4
CustomerID: 15
Language: "en"
CreationDate: "2012-09-07 16:29:16"
LastUpdated: "2012-10-15 11:26:46"
F6B0EEE0
TrackingID: "F6B0EEE0"
Summary: "Keyloger: unknown application with zero date and time"
Description: "When keylogger is used, downloaded data contain strange tab called Unknown. In attached example, target started wordpad and typed something. Data then contain one explorer tab and one wordpad tab with proper date and time and also senseless unknown tab with zero date and time. There is a question what it is.\r\n\r\nBest regards\r\nRostislav Psota"
ProductID: 1
TypeID: 3
FileName: "F6B0EEE0.rtf"
StatusNotification: 1
SupportComments: "Dear Customer,
the problem has been fixed in version 3.0.
A suitable information has been sent by mail.
Sincerely yours,
\r\n
FinFisher Customer Support
"
StatusID: 4
CustomerID: 15
Language: "en"
CreationDate: "2011-04-27 15:20:57"
LastUpdated: "2011-07-08 15:43:38"
