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88F3D306

Licenses

customer_license
LicenseID MachineUID SoftwareUID SoftwareName VersionMajor NotBefore ValidityStart NotAfter ValidityEnd InstallationDate LicenseFile LicenseContents Status CustomerID ProductID Deleted UserID DataEntryDate LastUpdated
238 45:52:63:B3:80:FB:54:D1 00:1E:00:0A FinSpyV2 4 1315353600 2011-09-07 02:00:00 1325289600 2011-12-31 01:00:00 2011-09-09 14:31:58 License.txt MACHINE UID

45:52:63:B3:80:FB:54:D1 CUSTOMER UID 88F3D306 SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 2 TARGETS MAX NUMBER 10 VERSION MAJOR 4 NOT BEFORE 1315353600 NOT AFTER 1325289600 DEMO 0

Expired 49 1 1 5 2011-09-09 14:31:58 2012-01-17 07:52:24
292 45:52:63:B3:80:FB:54:D1 00:1E:00:0A FinSpyV2 4 1315353600 2011-09-07 02:00:00 1330560000 2012-03-01 01:00:00 2012-01-17 08:51:45 License.txt MACHINE UID

45:52:63:B3:80:FB:54:D1 CUSTOMER UID 88F3D306 SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 2 TARGETS MAX NUMBER 10 VERSION MAJOR 4 NOT BEFORE 1315353600 NOT AFTER 1330560000 DEMO 0

Expired 49 1 1 5 2012-01-17 08:51:45 2012-07-06 07:58:40
400 45:52:63:B3:80:FB:54:D1 00:1E:00:0A FinSpyV2 4 1315353600 2011-09-07 02:00:00 1346371200 2012-08-31 02:00:00 2012-07-06 09:58:27 License.txt MACHINE UID

45:52:63:B3:80:FB:54:D1 CUSTOMER UID 88F3D306 SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 2 TARGETS MAX NUMBER 10 NOT BEFORE 1315353600 NOT AFTER 1346371200 MOBILE NOT BEFORE 0 MOBILE NOT AFTER 0 MOBILE TARGETS MAX NUMBER 0 VERSION MAJOR 4 DEMO 0

Expired 49 1 1 5 2012-07-06 09:58:27 2012-09-24 11:58:00
429 45:52:63:B3:80:FB:54:D1 00:1E:00:0A FinSpyV2 4 1315353600 2011-09-07 02:00:00 1356307200 2012-12-24 01:00:00 2012-09-24 13:57:44 License.txt MACHINE UID

45:52:63:B3:80:FB:54:D1 CUSTOMER UID 88F3D306 SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 2 TARGETS MAX NUMBER 10 NOT BEFORE 1315353600 NOT AFTER 1356307200 MOBILE NOT BEFORE 0 MOBILE NOT AFTER 0 MOBILE TARGETS MAX NUMBER 0 VERSION MAJOR 4 DEMO 0

Expired 49 1 0 5 2012-09-24 13:57:44 2012-12-24 00:17:02
445 00:9C:D3:C0:C0:B8:E1:F1 00:2A:00:0A FinIntrusion-Kit 4 1351296000 2012-10-27 02:00:00 1447632000 2015-11-16 01:00:00 2012-10-30 15:59:56 License.txt MACHINE UID

00:9C:D3:C0:C0:B8:E1:F1 CUSTOMER UID 88F3D306 SOFTWARE UID 00:2A:00:0A SOFTWARE NAME FinIntrusion-Kit VERSION MAJOR 4 NOT BEFORE 1351296000 NOT AFTER 1447632000 DEMO 0

Activated 49 5 0 5 2012-10-30 15:59:56 2012-10-30 14:59:56
446 D8:3E:D0:8D:4B:6D:C6:81 00:1E:00:0A FinSpyV2 4 1351296000 2012-10-27 02:00:00 1447113600 2015-11-10 01:00:00 2012-10-30 16:00:45 License.txt MACHINE UID

D8:3E:D0:8D:4B:6D:C6:81 CUSTOMER UID 88F3D306 SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 6 TARGETS MAX NUMBER 30 NOT BEFORE 1351296000 NOT AFTER 1447113600 MOBILE NOT BEFORE 1351296000 MOBILE NOT AFTER 1447113600 MOBILE TARGETS MAX NUMBER 30 VERSION MAJOR 4 DEMO 0

Activated 49 16 0 5 2012-10-30 16:00:45 2012-10-30 15:00:45
447 D8:3E:D0:8D:4B:6D:C6:81 00:1E:00:0A FinSpyV2 4 1351296000 2012-10-27 02:00:00 1447113600 2015-11-10 01:00:00 2012-10-30 16:00:56 License.txt MACHINE UID

D8:3E:D0:8D:4B:6D:C6:81 CUSTOMER UID 88F3D306 SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 6 TARGETS MAX NUMBER 30 NOT BEFORE 1351296000 NOT AFTER 1447113600 MOBILE NOT BEFORE 1351296000 MOBILE NOT AFTER 1447113600 MOBILE TARGETS MAX NUMBER 30 VERSION MAJOR 4 DEMO 0

Activated 49 1 0 5 2012-10-30 16:00:56 2012-10-30 15:00:56
448 D8:3E:D0:8D:4B:6D:C6:81 00:1E:00:0A FinSpyV2 4 1351296000 2012-10-27 02:00:00 1447113600 2015-11-10 01:00:00 2012-10-30 16:01:17 License.txt MACHINE UID

D8:3E:D0:8D:4B:6D:C6:81 CUSTOMER UID 88F3D306 SOFTWARE UID 00:1E:00:0A SOFTWARE NAME FinSpyV2 AGENTS MAX NUMBER 6 TARGETS MAX NUMBER 30 NOT BEFORE 1351296000 NOT AFTER 1447113600 MOBILE NOT BEFORE 1351296000 MOBILE NOT AFTER 1447113600 MOBILE TARGETS MAX NUMBER 30 VERSION MAJOR 4 DEMO 0

Activated 49 14 0 5 2012-10-30 16:01:17 2012-10-30 15:01:17
449 4E:38:E8:BA:B1:E0:78:A9 00:1D:00:0A FinFireWire 4 1351296000 2012-10-27 02:00:00 1447632000 2015-11-16 01:00:00 2012-10-30 16:01:46 License.txt MACHINE UID

4E:38:E8:BA:B1:E0:78:A9 CUSTOMER UID 88F3D306 SOFTWARE UID 00:1D:00:0A SOFTWARE NAME FinFireWire VERSION MAJOR 4 NOT BEFORE 1351296000 NOT AFTER 1447632000 DEMO 0

Activated 49 12 0 5 2012-10-30 16:01:46 2012-10-30 15:01:46


Support-Requests

081313A9

TrackingID: "081313A9"

Summary: "Reporting feature"

Description: "Our Warrants authorize the use of the the FF intrusion capability as well as the individual modules that are used. At the conclusion of a warrant there is a requirement that a report is made on every date / time each module captures information. For example, if a key logger captures data at 1pm 2/1/2013 we need to report this to our legal system. This time/date is important for reporting procedures as there is a requirement to record every instance a module is used. Is there some way of just extracting the time/date and module name to a report?"

ProductID: 1

TypeID: 5

FileName: "081313A9"

StatusNotification: 1

SupportComments: ""

StatusID: 2

CustomerID: 49

Language: "en"

CreationDate: "2013-01-25 02:13:08"

LastUpdated: "2013-01-28 10:10:01"

15E4285F

TrackingID: "15E4285F"

Summary: "categorisation of information in modules"

Description: "Due to law restrictions on how certain information obtained from the FF modules can be identified, is it possible to implement a categorization feature that can show categories for certain information ? For instance. A key logger captures information which is between a lawyer and a known criminal which is not an offense in itself. The captured information needs to be able to be identified as legal privilege and not used in any further intelligence capability as it is considered private. There are other categories that may come up so it would be useful if the categories could be implemented at the user level rather than hard coded by Gamma."

ProductID: 1

TypeID: 5

FileName: "15E4285F"

StatusNotification: 1

SupportComments: ""

StatusID: 2

CustomerID: 49

Language: "en"

CreationDate: "2013-01-25 02:02:39"

LastUpdated: "2013-01-28 10:10:10"

6D35778B

TrackingID: "6D35778B"

Summary: "licence error and internal wireless card authorisation"

Description: "When starting FinIntrusion, the License setting indicates that the machine UID is wrong which I believe is related to the macchanger function. \r\n\r\nSecondly, when FinIntrusion is started, the internal wireless card is disabled. Could this be enabled to allow MITM and AP passthrough functionality ?"

ProductID: 5

TypeID: 2

FileName: "6D35778B"

StatusNotification: 1

SupportComments: "

A suitable mail has been sent.

"

StatusID: 4

CustomerID: 49

Language: "en"

CreationDate: "2013-01-25 02:20:11"

LastUpdated: "2013-06-21 12:24:23"

7DD6EF5B

TrackingID: "7DD6EF5B"

Summary: "Comments box not updating to logged on user"

Description: "Hi, when I am logged on as a certain user and add comments to a certain job, I log off and log back on as a different user and add comments, then the comments are added under the previously logged on user.\r\n\r\nSee screen shot. User 40111 was logged on then logged off and 26081 logged on and tried to add a comment to a mouse clicks session. The comments were still being added as user 40111 even though they had logged off. Logging off then logging back on under 26081 seems to clear the problem though."

ProductID: 1

TypeID: 3

FileName: "7DD6EF5B.png"

StatusNotification: 1

SupportComments: ""

StatusID: 2

CustomerID: 49

Language: "en"

CreationDate: "2013-08-22 06:41:12"

LastUpdated: "2013-08-26 14:34:22"

A77E078A

TrackingID: "A77E078A"

Summary: "No configuration link on a mac target when it is offline"

Description: "When a mac target is online, there is a configuration link which allows updating the configuration of the target and trojan. However when the target is offline, there isnt any configuration link. This only appears on a mac target. Linux and Windows targets have configuration links when the target is both online and offline.\r\n\r\nSystem is 4.21\r\nUser is logged on as Administrator with full access rights to all functionality\r\n\r\nThe attachment shows a mac target which has been selected in the agent. The drop down shows the links as\r\n-Analyse Data\r\n- Visualise Data\r\n- Evidence Protection\r\n- Target History\r\n- Remove Infection\r\n\r\nShould there be a configuration link on a mac target when it is offline ?\r\n\r\n"

ProductID: 1

TypeID: 3

FileName: "A77E078A"

StatusNotification: 1

SupportComments: ""

StatusID: 2

CustomerID: 49

Language: "en"

CreationDate: "2012-12-08 01:26:59"

LastUpdated: "2012-12-10 12:25:22"

BC6DE8DA

TrackingID: "BC6DE8DA"

Summary: "Failed login by agent"

Description: "From our logs, there appears to have been an update early this morning which has broken the Agents access to the Server.\r\n\r\nIf at all possible, we require urgent assistance as we are waiting to conduct an install tonight.\r\n\r\nRegards\r\n"

ProductID: 1

TypeID: 1

FileName: "BC6DE8DA.doc"

StatusNotification: 1

SupportComments: "Dear Customer,

a mail with instructions and a suitable installer for the missing libraries, has been sent to the Aftersales email address.

Best regards,

FinFisher Support"

StatusID: 4

CustomerID: 49

Language: "en"

CreationDate: "2011-12-01 06:19:24"

LastUpdated: "2012-10-12 11:15:00"

E685D837

TrackingID: "E685D837"

Summary: "Target name not updating"

Description: "A minor issue is that when the target name is updated in the configuration section, the name didnt change on the front gui. In the attachment, the name of the target was changed to east-west. The target name still shows as Win1 on the main page and on the top of the tab.\r\n\r\nIssue was noticed in 3.10 and since the update to 4.0, it still appears."

ProductID: 1

TypeID: 3

FileName: "E685D837.jpg"

StatusNotification: 1

SupportComments: ""

StatusID: 2

CustomerID: 49

Language: "en"

CreationDate: "2012-02-18 11:32:37"

LastUpdated: "2012-02-20 13:37:04"

FAC44B87

TrackingID: "FAC44B87"

Summary: "Accessed files show up as deleted files in gui"

Description: "Hi, a current target has the accessed files showing on one screen with the folder icon, however the analysis screen shows that the files are in the deleted files module. See attached document for screenshots. The document shows the date of the 20th for both shots but it is the same for every day. However, when you access the file, it shows that it is from the accessed files module though. Therefore it shouldnt be listed in the deleted files module."

ProductID: 1

TypeID: 2

FileName: "FAC44B87.docx"

StatusNotification: 1

SupportComments: "Dear Customer,

please be informed that the sorting has been adjusted accordingly.

Best regards,

FinFisher Support"

StatusID: 4

CustomerID: 49

Language: "en"

CreationDate: "2012-02-21 07:21:27"

LastUpdated: "2012-10-12 11:19:48"